Use this form to ask us to remove your business contact details from the Firmavis database. We handle every request without undue delay and at the latest within one month of receiving it, as required by Article 12(3) GDPR — typically within 2 business days. In exceptional cases we may extend this by up to two further months and will tell you if we do.
This form removes the specific email addresses and phone numbers you submit below. We cannot remove an entire company or domain on a single person’s request where the records relate to other people. If you believe a company record is about you personally — for example the record of a one-owner business you run — write to [email protected]: we will assess your request under Articles 17 and 21 GDPR and, where we remove the record, re-apply the removal if a public source republishes it.
What happens next
- Every request is reviewed by our team before anything is sent. This stops the form being used to send unwanted email to people who never asked for it.
- If you provide an email address, we then send a confirmation link to that inbox — usually within one business day. This verifies the request genuinely comes from you: clicking a link from the inbox is the most reliable way for us to verify a request about that address.
- Once you confirm, we add the email address to a suppression list that is checked automatically on every database rebuild, so it is removed at the next rebuild and not re-added. A phone number goes on a separate suppression list when we approve the request, with the same effect: it is removed at the next rebuild and not re-added. We process the removal without undue delay and at the latest within one month of receiving your request.
- We then confirm the outcome by email. To protect everyone’s privacy, the acknowledgment we send before verification neither confirms nor denies whether a particular identifier was in our database — this protects you against other people using this form to probe whether an address or number is listed. It does not limit your own rights: if you make a verified access request under Article 15 GDPR ([email protected]), we will confirm whether we process personal data about you and provide the information Article 15 requires, including any available information about the specific source of your record.
If you can only give a phone number, submit the form without an email address and our team will follow up manually to complete the request. If you cannot use the email route at all — for example the mailbox belongs to a former employer, or you are acting as someone’s authorised representative — write to [email protected]: we will ask only for the proportionate additional information needed to confirm your identity or authority (Article 12(6) GDPR), never more. The same address handles any other request or GDPR right.
How we handle the data in this request
The details you submit through this form are processed by the controller identified below solely to verify and fulfil your request and to demonstrate that it was handled (Articles 6(1)(c) and 6(1)(f) GDPR). The confirmation email is delivered by our transactional email provider (listed on our Sub-processors page) without open- or click-tracking. We keep the request correspondence for 3 years from closure; a suppressed identifier itself is kept indefinitely as a one-way hash so that it is not re-added (see the Privacy Policy, §10). Your other GDPR rights, including access and complaint, are described in the Privacy Policy.
The data controller responsible for this processing is:
MB Firmavis
Lithuanian company code: 307941710
Registered in the Register of Legal Entities of the Republic of Lithuania (administrator: State Enterprise Centre of Registers)
Registered office: Laisvės al. 85E-5, LT-44297 Kaunas, Lithuania
VAT number: LT100020426112
Privacy matters: [email protected]
General contact: [email protected]
This document is published in English. Translations into other supported languages may be published at a corresponding translated URL under /legal. In the event of any discrepancy between the English version and any translation, the English version prevails to the extent permitted by applicable law.